privacy policy
privacy policy
Effective Date: January 5, 2025
Welcome to StarCy! We’re committed to protecting your privacy and ensuring the security of your personal information. This policy explains what data we collect, how we use it, and your rights regarding that data when you use StarCy.
1. Who We Are
StarCy (“we,” “us,” “our”) is a rebranded AI platform built on top of Hume AI’s technology. Our primary focus is on “prompt guiding” Hume’s model to create a more human-like conversational experience for you.
2. The Information We Collect
2.1 Account Information
We use Cleark for secure user sign-ins. When you create an account or sign in via Cleark, the following information may be collected and stored:
Name or username (if provided)
Email address
Password (encrypted)
2.2 Conversation Data & Chat History
Chat Logs: Any messages you exchange with StarCy are stored in Hume AI’s database. These chat histories enable us to provide continuity in conversations and improve our AI in the future.
AI Interaction Metadata: We may collect timestamps, session durations, and similar metadata to better understand and optimize user experience.
2.3 Usage Data
We may automatically collect certain information about how you use the app, including device information, IP address, and usage patterns. This helps us troubleshoot performance issues and improve StarCy’s features.
3. How We Use Your Information
3.1 Providing StarCy’s Services
Conversational Responses & Continuity: We use your chat history and interaction data to generate contextual, human-like responses, ensuring StarCy remembers key details from past conversations.
Account Management: We use Cleark’s services to authenticate and manage user profiles securely.
3.2 Improving Our AI Models
Model Training: We may use anonymized or aggregated conversation data from our chat logs to refine and enhance our AI’s conversational and emotional intelligence capabilities.
Performance & Optimization: We examine usage patterns and conversation lengths to make StarCy more responsive and user-friendly.
3.3 Communication with You
Customer Support: If you reach out with questions or issues, we’ll use your contact information to provide assistance.
Updates & Notifications: We may send you important updates about the app, such as changes to this Privacy Policy or new features.
4. Data Sharing & Disclosure
4.1 Third-Party Partners
Hume AI: Hume AI hosts the underlying AI models and database where your conversation data is stored.
Cleark: Manages authentication and secure login processes.
Important: We do not sell, rent, or otherwise share your personal data or conversation history with advertisers, marketers, or any outside parties except as required for the core functionality of StarCy (e.g., storing data in Hume’s database, sign-in via Cleark).
4.2 Legal Requirements
We may disclose your data if required to do so by law, in response to a valid request by a court or governmental authority, or to protect our rights and property.
5. Data Retention & Security
5.1 Retention Period
Chat History: We retain chat logs for as long as necessary to provide consistent conversation continuity and to improve our AI.
Account Information: We store account details while your account remains active or as needed to comply with legal obligations.
5.2 Security Measures
Encryption: We use industry-standard encryption to protect data at rest and in transit.
Access Controls: Only authorized personnel with a legitimate need can access sensitive user and conversation data.
Continuous Monitoring: We regularly review security practices to guard against unauthorized access or threats.
6. Your Rights & Choices
Access & Correction: You can access or update your account information at any time in your profile settings.
Deletion Requests: If you’d like your StarCy account or chat history deleted, please contact us at [Contact Email Below]. We will honor deletion requests as promptly as possible, subject to legal requirements or limitations.
Privacy Control: You may choose to limit certain data-sharing features by adjusting your privacy settings within the app (where available).
7. Children’s Privacy
StarCy is not intended for children under the age of 13 (or other age as required by local law). We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us, and we will take appropriate action.
8. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our services or legal requirements. If we make significant changes, we’ll notify you via email or through a prominent app notification. The “Last Updated” date at the top indicates the most recent revision.
9. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, please reach out to us at:
StarCy
Email: support@starcyindustries.com
We’re committed to addressing your concerns and will respond as quickly as we can.
Thank You for Trusting StarCy
We understand that conversation data can be personal. Thank you for entrusting us with your experience. We promise to keep working diligently to ensure a secure and meaningful interaction with StarCy!
Effective Date: January 5, 2025
Welcome to StarCy! We’re committed to protecting your privacy and ensuring the security of your personal information. This policy explains what data we collect, how we use it, and your rights regarding that data when you use StarCy.
1. Who We Are
StarCy (“we,” “us,” “our”) is a rebranded AI platform built on top of Hume AI’s technology. Our primary focus is on “prompt guiding” Hume’s model to create a more human-like conversational experience for you.
2. The Information We Collect
2.1 Account Information
We use Cleark for secure user sign-ins. When you create an account or sign in via Cleark, the following information may be collected and stored:
Name or username (if provided)
Email address
Password (encrypted)
2.2 Conversation Data & Chat History
Chat Logs: Any messages you exchange with StarCy are stored in Hume AI’s database. These chat histories enable us to provide continuity in conversations and improve our AI in the future.
AI Interaction Metadata: We may collect timestamps, session durations, and similar metadata to better understand and optimize user experience.
2.3 Usage Data
We may automatically collect certain information about how you use the app, including device information, IP address, and usage patterns. This helps us troubleshoot performance issues and improve StarCy’s features.
3. How We Use Your Information
3.1 Providing StarCy’s Services
Conversational Responses & Continuity: We use your chat history and interaction data to generate contextual, human-like responses, ensuring StarCy remembers key details from past conversations.
Account Management: We use Cleark’s services to authenticate and manage user profiles securely.
3.2 Improving Our AI Models
Model Training: We may use anonymized or aggregated conversation data from our chat logs to refine and enhance our AI’s conversational and emotional intelligence capabilities.
Performance & Optimization: We examine usage patterns and conversation lengths to make StarCy more responsive and user-friendly.
3.3 Communication with You
Customer Support: If you reach out with questions or issues, we’ll use your contact information to provide assistance.
Updates & Notifications: We may send you important updates about the app, such as changes to this Privacy Policy or new features.
4. Data Sharing & Disclosure
4.1 Third-Party Partners
Hume AI: Hume AI hosts the underlying AI models and database where your conversation data is stored.
Cleark: Manages authentication and secure login processes.
Important: We do not sell, rent, or otherwise share your personal data or conversation history with advertisers, marketers, or any outside parties except as required for the core functionality of StarCy (e.g., storing data in Hume’s database, sign-in via Cleark).
4.2 Legal Requirements
We may disclose your data if required to do so by law, in response to a valid request by a court or governmental authority, or to protect our rights and property.
5. Data Retention & Security
5.1 Retention Period
Chat History: We retain chat logs for as long as necessary to provide consistent conversation continuity and to improve our AI.
Account Information: We store account details while your account remains active or as needed to comply with legal obligations.
5.2 Security Measures
Encryption: We use industry-standard encryption to protect data at rest and in transit.
Access Controls: Only authorized personnel with a legitimate need can access sensitive user and conversation data.
Continuous Monitoring: We regularly review security practices to guard against unauthorized access or threats.
6. Your Rights & Choices
Access & Correction: You can access or update your account information at any time in your profile settings.
Deletion Requests: If you’d like your StarCy account or chat history deleted, please contact us at [Contact Email Below]. We will honor deletion requests as promptly as possible, subject to legal requirements or limitations.
Privacy Control: You may choose to limit certain data-sharing features by adjusting your privacy settings within the app (where available).
7. Children’s Privacy
StarCy is not intended for children under the age of 13 (or other age as required by local law). We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us, and we will take appropriate action.
8. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our services or legal requirements. If we make significant changes, we’ll notify you via email or through a prominent app notification. The “Last Updated” date at the top indicates the most recent revision.
9. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, please reach out to us at:
StarCy
Email: support@starcyindustries.com
We’re committed to addressing your concerns and will respond as quickly as we can.
Thank You for Trusting StarCy
We understand that conversation data can be personal. Thank you for entrusting us with your experience. We promise to keep working diligently to ensure a secure and meaningful interaction with StarCy!